Skip to main content

Built for the Americas.

Logistics, Transportation and Maritime

Coordinate every service from request to verified execution.

AF Global connects operational requests, dispatch, field teams, systems, service evidence, customer confirmation and billing readiness.

Dispatch → field → evidence → billing

RequestDispatchFieldEvidenceBillingVehicles · Vessels · CrewsSignature · Customer OK

Sector pressures

Operational realities we design around.

  • 01

    High operational coordination across teams and locations

  • 02

    Work executed outside the office

  • 03

    Multiple vehicles, vessels or crews to coordinate

  • 04

    Service evidence collected manually

  • 05

    Information scattered across chat, paper and spreadsheets

  • 06

    Delays between execution and billing

  • 07

    Customer confirmation difficult to trace

  • 08

    Systems that do not reflect real-time field activity

  • 09

    Exceptions requiring fast coordination

Operational lifecycle

From request to billing readiness.

  1. 01

    Service request

  2. 02

    Validation and planning

  3. 03

    Assignment and dispatch

  4. 04

    Mobile execution

  5. 05

    Evidence and signature

  6. 06

    Customer confirmation

  7. 07

    Billing readiness

Priority processes

Where AF concentrates the work.

  • Service requests
  • Dispatch and assignment
  • Field-service execution
  • Route and location coordination
  • Evidence collection
  • Customer approval
  • Service exceptions
  • Billing preparation
  • Operational reporting
  • Incident and support management

AF product

Maritime Operations Platform

Turn every completed maritime service into a traceable, billable operation.

A specialized AF product for organizations coordinating maritime and port services with high evidence and billing requirements.

Explore the product
  • Service creation
  • Assignment and dispatch
  • Mobile execution
  • Start and completion records
  • Origin and destination
  • Observations
  • Signature and service evidence
  • Customer confirmation
  • Administrative reporting
  • Billing readiness

Experience

Where AF has operated in this sector.

  • Grupo TCC
  • Puerto Bahía
  • Gomistar
  • Carga Antioquia

Experience references. Not every organization received the same scope. Detailed case studies available on request under NDA.

Use cases

Concrete ways AF supports this industry.

  • Vessel and port service coordination

    Requests, dispatch, execution and evidence in a single controlled operation.

  • Field-service execution

    Mobile execution with start, completion, observations and signature.

  • Evidence for billing

    Every completed service arrives at billing with the supporting evidence.

  • Multi-location dispatch

    Coordinate teams, vehicles and vessels across locations.

  • Customer confirmation

    Customer approval captured and preserved with the service record.

  • Incident and support management

    Route exceptions to the right responsible party with SLAs.

FAQ

Common questions — Logistics, Transportation & Maritime.

Does AF provide navigation, chartering or customs modules?
Not today. The Maritime Operations Platform focuses on service coordination, execution, evidence and billing readiness. Additional scopes are evaluated per initiative.
Can AF integrate with our billing or ERP system?
Yes. Integration is scoped per initiative through AF's Systems and Data Integration solution.
Can the mobile execution work in low-connectivity areas?
This is evaluated per operation. Offline behavior is not a general product claim and is scoped in discovery.
Do we replace our current dispatch system?
No. AF is designed to work alongside existing systems, complementing them where useful.

Solution × industry

Where each AF solution applies across sectors.

Not every solution applies equally to every process. The matrix highlights relevance, not a fixed prescription.

Talk to AF

Which operational challenge should we discuss?

Share the coordination or evidence problem you need to solve — an AF specialist will get in touch.

Already an AF client?

Support requests are handled through the Client Portal — not this form.

Open Client Portal