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AF Global

Colombia · Entertainment / Ticketing

600+ transactions reviewed every day. From hours of manual work to minutes.

An RPA-based validation process reviews daily transactions against defined rules and produces automated reports for the team.

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Operating model

600+ / DAYVALIDATION RULESEXCEPTIONSPRIORITIZED~8 MIN REPORT

Client

TuBoleta

Colombia

  • RPA
  • Transaction Monitoring
  • Process Automation
600+
transactions reviewed per day
6 h → ~8 min
review cycle
Daily
automated reporting

The operational challenge

What was actually happening in the operation.

  • 01

    TuBoleta needed to review hundreds of transactions while maintaining the speed required by a high-volume ticketing operation.

  • 02

    Manual review generated significant operational workload and made rapid detection and response more difficult.

Before

How the process operated before AF.

  1. 01

    Transaction volume

  2. 02

    Manual review

  3. 03

    Up to 6 hours

  4. 04

    Delayed response

What AF changed

Not a technology list — a change in how the work runs.

AF implemented an RPA-based transaction validation process that obtains the required transaction information, processes defined validation rules and generates automated reports for review.

  • Process

    • Review became a scheduled automated routine instead of a manual daily task.

  • Data

    • Transaction information is gathered and structured consistently every day.

  • People

    • The team reviews prioritized results rather than reading every transaction.

  • Automation

    • Rules run identically on every execution, with reporting as the output.
  • Automated collection of transaction information
  • Execution of defined validation rules
  • Automated reporting for review
  • Daily operation in a transaction-intensive environment

Operating model

How the solution works end to end.

  1. 01

    Transaction stream

  2. 02

    Automated collection

  3. 03

    Validation rules

  4. 04

    Exceptions

  5. 05

    Automated report

Schematic

600+ / DAYVALIDATION RULESEXCEPTIONSPRIORITIZED~8 MIN REPORT

Measurable impact

Verified figures only.

600+
transactions reviewed per day
6 h → ~8 min
review cycle
Daily
automated reporting

In ticketing, transaction review competes with speed. Reviewing hundreds of daily transactions by hand consumed up to six hours and slowed the moment at which something unusual could be seen and acted upon.

With the validation process automated, the same review runs in approximately eight minutes and ends in a report — which changes when the operation gets its information, not only how long the task takes.

What this demonstrates

Capabilities another operation can apply.

Each organisation's context is different, so this describes demonstrated capability — not a result another company will reproduce identically.

  • Rule-based validation over high transaction volume
  • Compressing a multi-hour control routine into minutes
  • Automated reporting as the operational output
  • Exception-driven attention instead of full manual review

Related capabilities

More evidence

Other success stories.

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